Regarding the overall satisfaction of the coaching process (McGovern et al. 2001), 86% of executives and 74% of stakeholders reported being “very satisfied” or “extremely satisfied.”.
Learning was categorised into competencies that executives expected to gain as a result of coaching:
- enhanced leadership skills (14%),
- enhanced management skills (18%),
- increased business agility and credibility (15%),
- better interpersonal skills (35%),
- and fostering personal growth (12%).
Similarly, the Anderson study (2001) revealed overall productivity (60% favorable) and employee satisfaction (53%) as the areas most significantly impacted by the coaching. In the Anderson study, employee satisfaction was viewed both in terms of the respondents being personally more satisfied as a result of the coaching as well as being more enabled to increase the employee satisfaction of their team members.