Regarding the overall satisfaction of the coaching process (McGovern et al. 2001), 86% of executives and 74% of stakeholders reported being “very satisfied” or “extremely satisfied.”.

Learning was categorised into competencies that executives expected to gain as a result of coaching:

  • enhanced leadership skills (14%),
  • enhanced management skills (18%),
  • increased business agility and credibility (15%),
  • better interpersonal skills (35%),
  • and fostering personal growth (12%).

Similarly, the Anderson study (2001) revealed overall productivity (60% favorable) and employee satisfaction (53%) as the areas most significantly impacted by the coaching. In the Anderson study, employee satisfaction was viewed both in terms of the respondents being personally more satisfied as a result of the coaching as well as being more enabled to increase the employee satisfaction of their team members.

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Paul Bailey

Paul is a highly experienced Business Coach, Mentor and Personal Development Specialist. He works with people to enhance business and personal performance through a process of supported self-awareness and self- development. Paul is the Co-Author of the book 80 Tips.