In the UK, coaching is used by 58% of small & 79% of large businesses
Effective return on investment of Coaching is 545%
Tangible benefits include 53% increase in productivity, 48% increase in quality & 38% improvement in customer service
“We believe external coaches provide an independent stimulus for growth and development, providing direct feedback and a clear plan to address developmental opportunities in a ‘game changing way.’”
(McDermott, Levenson, & Newton, 2007, June 1).